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A Smarter Approach to Backup Care

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Prevent Work Disruptions Before They Happen

Traditional backup care focuses on last-minute emergencies. Family First's Care Subsidy Program helps employees plan ahead by combining proactive planning with flexible subsidies that help employees cover care costs.

The result: fewer disruptions, higher utilization, and predictable benefit spend.

Want to learn more? Contact us.

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Traditional backup care was built for emergencies. Employees are often limited to pre-approved provider networks that lack the flexibility to meet real caregiving needs.

Family First’s Care Subsidy Program takes a modern approach. Employees receive one-on-one support to plan ahead and have access flexible subsidies to pay for the care they actually need across childcare, elder care, and pet care, with rapid support available when unexpected needs arise.

How It Works

Flexible Subsidies

Flexible Care Subsidies

Employers provide financial support employees can use toward eligible care expenses, helping reduce the cost barriers that often lead to missed work.

Proactive Planning

Proactive Care Planning

Family First helps employees anticipate care gaps, explore options early, and create practical care plans before disruptions occur.

Hassel-free Adminstration

Hassle-free Administration

Reimbursements, compliance, and reporting are fully managed, creating a simple, transparent experience for both employees and HR teams.

Why It Works

The Business Impact

  • Predictable, transparent benefit spend
  • Higher utilization than traditional backup care
  • Reduced absenteeism caused by care gaps
  • Support for diverse family structures and caregiving needs
  • Simple administration and clear reporting
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Kara M.

Caregiver

“Family First made finding care so much easier with personalized, in-depth research into care options and providers. It was support I never could have managed on my own.”

The Employees Experience

  • Flexible access to trusted caregivers and vetted care options beyond traditional networks
  • Expert guidance when care plans fall through or needs change
  • Less time spent searching for and coordinating care
  • Clear next steps during complex or stressful caregiving moments

See How Smarter Backup Can Strengthen Your Workforce

Give employees backup care that works before disruptions happen. Request a Childcare Impact audit to see how proactive planning and flexible subsidies can improve your workforce stability.