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For every moment that matters, Family First has your back

Family First is a caregiving benefit that helps your employees manage care for loved ones so they can stay present, productive, and supported.
For Employers →     Our Impact →

The cost is real. The cause is hidden.

Caregiving doesn’t show up in your data as caregiving. It shows up as unplanned leave, rising medical claims, lost productivity, and turnover — and the impact is significant.

With nearly 70% of employees identifying as caregivers, expert-led support is a clear opportunity to improve performance, reduce costs, and strengthen workforce resilience.

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Care Experts who don’t just guide. They do the work.

With Family First, employees are matched with a licensed Care Expert who supports them through everyday needs, unexpected challenges, and everything in between.

And because caregiving doesn’t happen all at once, they stay with employees over time, doing the work and handling whatever comes next, so employees can stay focused at work.

Employers who partner with Family First see the impact across cost, productivity, and employee health.

Our Care Experts come from clinical backgrounds, so they know what to look for, act quickly, and do the work that reduces employee burden and drives real impact.

Saved per engaged employee, per year1
Average time returned to employees, per week5
Average reduction in caregiver burnout risk 5

Our Expertise

Life doesn’t stay in lanes. Neither do we.

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Parenting & Childcare

Support finding childcare, navigating school resources, and securing backup care — preventing last-minute disruptions and missed work.

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Caring for Aging Loved Ones

Advocacy to coordinate home care, evaluate senior living options, and manage complex medical needs — reducing avoidable ER visits, burnout, and unplanned leave.

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Mental & Behavioral Health

Support identifying providers, understanding coverage, and accessing care quickly — improving wellbeing and helping employees stay present at work and at home.

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Cancer & Chronic Illness

Help comparing treatment options, coordinating specialists, and navigating insurance — bringing clarity, faster decisions, and fewer unnecessary costs.

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Fertility & Family Forming

Guidance on fertility benefits, adoption or surrogacy support, and maternity care — helping families make informed decisions and reduce stress from the start.

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Substance Use Disorder

Guidance finding treatment programs, understanding insurance coverage, and supporting recovery planning — connecting families to the right help sooner.

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Veterans Support

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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End of Life & Loss

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Estate, Financial & Legal Planning

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

Our Technology

The Care Hub simplifies caregiving with intuitive, modern technology.

Family First’s Care Hub gives families tools to organize care, collaborate more effectively, access local resources, and stay connected to their Care Expert every step of the way.

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From small teams to global workforces, see how Family First delivers for your people and your bottom line.