Caregiving doesn’t show up in your data as caregiving. It shows up as unplanned leave, rising medical claims, lost productivity, and turnover — and the impact is significant.
73% of employees are caregivers. Expert-led support is the solution to improve performance, reduce costs, and strengthen workforce resilience.
Care Experts who don’t just guide. They do the work.
With Family First, employees are matched with a licensed Care Expert who supports them through everyday needs, unexpected challenges, and everything in between.
And because caregiving doesn’t happen all at once, they stay with employees over time, doing the work and handling whatever comes next, so employees can stay focused at work.
Employers who partner with Family First see the impact across cost, productivity, and employee health.
Our Care Experts come from clinical backgrounds, so they know what to look for, act quickly, and do the work that reduces employee burden and drives real impact.
Saved per engaged employee, per year 1
Average time returned to employees, per week 2
Average reduction in caregiver burnout risk 3
Our Expertise
Life doesn’t stay in lanes. Neither do we.
Parenting & Childcare
Caring for An Aging Loved One
Mental & Behavioral Health
Neurodiversity
Backup Care
Cancer & Chronic Illness
Caregiver Burnout & Wellness
Fertility & Family Planning
Substance Use Disorder
Veterans Support
End of Life & Loss
Financial & Legal Planning
Caregiving from a Distance
Estate Planning
Transitions in Care
Hormonal Health & Midlife Care
Our Technology
The Care Hub simplifies caregiving with intuitive, modern technology.
Family First’s Care Hub gives families tools to organize care, collaborate more effectively, access local resources, and stay connected to their Care Expert every step of the way.
"I came in looking for support for my family, but what surprised me most was how much support I needed too. I’d never had someone truly take things off my plate before, and it made a huge difference at home and at work."
This calculation is based on specific results measured from our program combined with medical cost data and employee data received from multiple sources including a third party actuarial review, publicly available data sets and peer reviewed, published literature references.
Family First. (2025). Internal survey data from 2025 book of business. Unpublished proprietary data.
Family First’s proprietary Caregiving Risk Index (CRI) measures a caregiver’s risk of burnout using both self- and expert-led assessments. It factors in medical conditions, emotional and mental health, and social determinants of health. The burnout score ranges from 0 (no risk) to 100 (high risk).Average risk reduction is based on analysis of Family First’s 2025 book of business.
