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For every moment that matters, Family First has your back

Family First supports employees through life’s toughest moments, including caregiving, childcare, aging, serious illness, loss, and major transitions.

For Employers →     Our Impact →

Expertise and Ownership at Every Step

We manage the work, coordinate the care, and stay with you until it’s resolved. You and your family get timely access to the right support, delivered with empathy and backed by technology that strengthens the experience.

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Our Expertise

Life doesn’t stay in lanes. Neither do we.

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Parenting & Childcare

Parenting & Childcare

Support finding childcare, navigating school resources, and securing backup care — preventing last-minute disruptions and missed work.

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Backup Care

Backup Care

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Caring for Aging Loved Ones

Caring for Aging Loved Ones

Advocacy to coordinate home care, evaluate senior living options, and manage complex medical needs — reducing avoidable ER visits, burnout, and unplanned leave.

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Caregiver Wellness & Selfcare

Caregiver Wellness & Selfcare

Ongoing coordination of appointments, benefits, and care logistics — along with proactive self-care support to protect caregivers’ time, energy, and mental health.

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Transitions in Care

Transitions in Care

Coordination of discharge plans, follow-up appointments, and in-home services — reducing confusion and preventing readmissions.

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Mental & Behavioral Support

Mental & Behavioral Support

Support identifying providers, understanding coverage, and accessing care quickly — improving wellbeing and helping employees stay present at work and at home.

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Cancer & Chronic Illness

Cancer & Chronic Illness

Help comparing treatment options, coordinating specialists, and navigating insurance — bringing clarity, faster decisions, and fewer unnecessary costs.

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Fertility & Family Forming

Fertility & Family Forming

Guidance on fertility benefits, adoption or surrogacy support, and maternity care — helping families make informed decisions and reduce stress from the start.

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Substance Use Disorder

Substance Use Disorder

Guidance finding treatment programs, understanding insurance coverage, and supporting recovery planning — connecting families to the right help sooner.

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Advanced Health Care Planning

Advanced Health Care Planning

Guidance on estate planning, navigating benefits, and managing medical bills — helping families avoid costly mistakes and reduce financial stress.

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Neurodiversity

Neurodiversity

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Veterans Support

Veterans Support

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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End of Life & Loss

End of Life & Loss

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Personal Health

Personal Health

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Caregiving from a Distance

Caregiving from a Distance

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Alzheimer's & Dementia

Alzheimer's & Dementia

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

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Estate, Financial & Legal Planning

Estate, Financial & Legal Planning

An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

Our Capabilities

Global reach. Local understanding.

Family First supports employees wherever they live and work delivering culturally-fluent care and local expertise. Wherever your team is based, they receive the same high-quality support in their language and on their terms. ADD COUNTRIES AND LANGUAGES

Our Technology

Co-designed with caregivers, the Care Hub simplifies care with intuitive, modern technology.

Employees can find trusted resources quickly, track care plans, and share updates while staying connected with their Care Expert and loved ones.

Our tools are built to enhance, not replace, one-to-one support. Employees can use the Care Hub independently or in partnership with their Care Expert, depending on what they need.

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Organizations that implement Family First see reduced medical spend and a healthier, more productive, more engaged workforce.

See the Business Impact →

  • Reduced absenteeism, leave and turnover
  • Employees saved an average of 21 hours per week on caregiving tasks
  • 75% of employees report sustained health improvements
  • Our partners see an average of 2.8:1 return on investment with Family First

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