No video selected
Select a video type in the sidebar.
For every moment that matters, Family First has your back
Family First supports employees through life’s toughest moments, including caregiving, childcare, aging, serious illness, loss, and major transitions.
Expertise and Ownership at Every Step
We manage the work, coordinate the care, and stay with you until it’s resolved. You and your family get timely access to the right support, delivered with empathy and backed by technology that strengthens the experience.
Our Expertise
Life doesn’t stay in lanes. Neither do we.
Parenting & Childcare
Parenting & Childcare
Support finding childcare, navigating school resources, and securing backup care — preventing last-minute disruptions and missed work.
Backup Care
Backup Care
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Caring for Aging Loved Ones
Caring for Aging Loved Ones
Advocacy to coordinate home care, evaluate senior living options, and manage complex medical needs — reducing avoidable ER visits, burnout, and unplanned leave.
Caregiver Wellness & Selfcare
Caregiver Wellness & Selfcare
Ongoing coordination of appointments, benefits, and care logistics — along with proactive self-care support to protect caregivers’ time, energy, and mental health.
Transitions in Care
Transitions in Care
Coordination of discharge plans, follow-up appointments, and in-home services — reducing confusion and preventing readmissions.
Mental & Behavioral Support
Mental & Behavioral Support
Support identifying providers, understanding coverage, and accessing care quickly — improving wellbeing and helping employees stay present at work and at home.
Cancer & Chronic Illness
Cancer & Chronic Illness
Help comparing treatment options, coordinating specialists, and navigating insurance — bringing clarity, faster decisions, and fewer unnecessary costs.
Fertility & Family Forming
Fertility & Family Forming
Guidance on fertility benefits, adoption or surrogacy support, and maternity care — helping families make informed decisions and reduce stress from the start.
Substance Use Disorder
Substance Use Disorder
Guidance finding treatment programs, understanding insurance coverage, and supporting recovery planning — connecting families to the right help sooner.
Advanced Health Care Planning
Advanced Health Care Planning
Guidance on estate planning, navigating benefits, and managing medical bills — helping families avoid costly mistakes and reduce financial stress.
Neurodiversity
Neurodiversity
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Veterans Support
Veterans Support
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
End of Life & Loss
End of Life & Loss
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Personal Health
Personal Health
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Caregiving from a Distance
Caregiving from a Distance
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Alzheimer's & Dementia
Alzheimer's & Dementia
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Estate, Financial & Legal Planning
Estate, Financial & Legal Planning
An certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.
Our Capabilities
Global reach. Local understanding.
Family First supports employees wherever they live and work delivering culturally-fluent care and local expertise. Wherever your team is based, they receive the same high-quality support in their language and on their terms. ADD COUNTRIES AND LANGUAGES
Our Technology
Co-designed with caregivers, the Care Hub simplifies care with intuitive, modern technology.
Employees can find trusted resources quickly, track care plans, and share updates while staying connected with their Care Expert and loved ones.
Our tools are built to enhance, not replace, one-to-one support. Employees can use the Care Hub independently or in partnership with their Care Expert, depending on what they need.

Organizations that implement Family First see reduced medical spend and a healthier, more productive, more engaged workforce.
See the Business Impact →
- Reduced absenteeism, leave and turnover
- Employees saved an average of 21 hours per week on caregiving tasks
- 75% of employees report sustained health improvements
- Our partners see an average of 2.8:1 return on investment with Family First


