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A Smarter Approach to Backup Care

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Backup Care That Prevents Work Disruptions Before They Happen

Family First’s Care Subsidy Program modernizes backup care by pairing proactive planning from its Care Experts with flexible subsidies that help employees cover costs.

Supporting childcare, elder care, and pet care needs, the program helps families prepare for gaps before they become emergencies, reducing unexpected absences and keeping employees focused at work.

Have questions? Contact us.

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How It Works

Proactive Care Planning

Family First's Care Experts help employees anticipate care gaps, explore options early, and create practical care plans before disruptions occur.

Flexible Care Subsidies

Employers provide financial support employees can use toward eligible care expenses, helping reduce the cost barriers that often lead to missed work.

Hassle-free Administration

Reimbursements, compliance, and reporting are fully managed, creating a simple experience for both employees and HR teams.

Why Organizations Are Moving Beyond Traditional Backup Care

Most backup care programs focus on emergency coverage only. But many work disruptions happen because families are constantly managing gaps in childcare, elder care, or pet care.

With Family First's Care Subsidy Program employers:

  • Reduce last-minute absences caused by care disruptions
  • See higher utilization than emergency-only backup care
  • Predictable and configurable program spend
  • Support diverse caregiving responsibilities across the workforce

When employees can plan for care instead of scrambling for it, work disruptions decrease and productivity improves.

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Why It Works

For Employers

  • Predictable, controlled benefit spend
  • Higher utilization compared to traditional backup care
  • Reduced absenteeism caused by childcare gaps
  • Support for diverse family structures and caregiving needs
  • Simple administration and clear reporting

For Parents

  • Care they already trust and truly want to use
  • Professional guidance when plans fall through
  • Less time spent searching and coordinating care
  • Greater confidence during stressful moments

See How Smarter Backup Can Strengthen Your Workforce

Give employees backup care that works before disruptions happen. Request a Childcare Impact audit to see how proactive planning and flexible subsidies can improve your workforce stability.