Turnkey platform delivers big-impact caregiver support with minimal administrative lift for employers
Boston – Family First, the leading provider of caregiver support solutions for employers, today announced the launch of Digital Access and Digital Access Plus—two new offerings tailored for organizations with up to 1,000 benefit-eligible employees. These new solutions empower small and mid-sized businesses (SMBs) to support their caregiving workforce, reduce burnout, and improve retention.
With more than 70% of the US workforce identifying as caregivers, employers face a silent but significant population health challenge. Caregiving-related stress leads to increased absenteeism, presenteeism, and rising healthcare costs; yet many SMBs lack the infrastructure to support employees effectively.
“At a time when tens of millions of Americans balance work and caregiving responsibilities, caregiving affects businesses of all sizes," said Evan Falchuk, CEO of Family First.
"For the first time, Family First is making available the kind of impactful solution that is typically only seen at big employers to the small and medium sized businesses that are the backbone of our economy.”
Digital Access offers a suite of self-service tools including a centralized caregiver dashboard, community resource finder, family-wide access, and shared calendars. Digital Access Plus adds usage reporting, engagement templates, and an annual caregiver support webinar, making it ideal for employers seeking greater visibility and employee outreach.
Across Family First’s entire solution suite, employers consistently achieve a return on investment that exceeds program costs, translating into tangible financial benefits for their organizations. Its SMB solutions are priced accessibly for small businesses.
“Caregiving challenges don't just affect families; they impact productivity and morale in the workplace,” said Jodi Bryant, Family First Chief Commercial Officer. “Our new digital toolset gives small businesses a powerful way to support their team, showing employees they are valued and invested in, which ultimately benefits the entire company.”
Both plans are auto-renewing with no implementation fees or ongoing admin overhead. To learn more or schedule a consultation, visit family-first.com/small-business.
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About Family First
Family First is the trusted partner for more than 400 employers nationwide, helping reduce healthcare costs and improve productivity through caregiver support. With clinically backed programs and modern digital tools, Family First enables organizations to address the root causes of absenteeism, burnout, and medical spend among caregiving employees.
