Cut Healthcare Costs and Retain Talent with Family First

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Your caregiving population is likely larger than you realize — and they're suffering silently.

70% of employees are caregivers and about half are at high risk of burnout.  Burnout isn't just emotional — it drives physical health declines that proceed absenteeism and illness.

Caregiver speaking with a Care Expert on the phone

Most employees raise their hand for support even when they're overwhelmed, but their silence comes at a cost.

Family First connects employees to certified Care Experts to solve caregiving challenges comprehensively, resulting in: 1

  • Reduced leave, disability and turnover
  • Lowered health risks
  • Improved outcomes and less burnout
  • Prevention of avoidable medical costs

How it Works

Solving caregiving challenges is hard — Family First does the work.

Care Expert on a call

Dedicated 1:1 Advocacy

Dedicated 1:1 Advocacy

A certified professional tackling caregiving challenges and logistics so your employees stay healthy, focused, and at their best.

Father and son embracing

Comprehensive Solutions

Comprehensive Solutions

Integrating medical data with social factors removes barriers and delivers whole-person support, especially for high-risk members.

Mother on a computer with an infant on her lap

On-Demand Resources

On-Demand Resources

Planning and collaboration tools, expert-curated content, searchable database of resources prioritize low and no-cost solutions.

Our Results

Caregivers experience profound and sustained improvements 2

Of employees report sustained health improvements 2
Of employees report improved loyalty to their program sponsor 2
Direct reduction in employees taking leave for caregiving 5

Resilience thrives our thousands of success stories from caregivers and companies.

Member Journey

Meet Kevin

As an only child, Kevin carried the full weight of caring for his parents. When his mother passed, he turned to Family First for guidance on his father’s care.

Follow his journey
22

Hours saved per week

$2,500

MEDICAL COST AVOIDANCE

34%

REDUCTION IN BURNOUT RISK

Our Expertise

From childcare to eldercare, our certified professionals will work on your employees’ behalf to resolve any issue they’re facing.

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Pricing & Implementation

Family First is easy to implement — and shows immediate results

Our model is rooted in outcomes. Everything we do is designed to reduce caregiver burnout and deliver measurable value back to your business. We offer flexible PEPM pricing and ability to launch mid-year, so you can address urgent workforce needs without waiting.

Modern Tech

Everything Caregivers Need — All in One Place

Direct Access to Your Care Expert

Secure messaging means you get practical help and answers quickly—without any extra hassle or back-and-forth.

Streamlined Collaboration

A shared calendar, tasking and other collaborative features keep everyone organized and informed.

Important Info, All in One Spot

Document storage allows easy access to important files, such as health directives, medial history and insurance cards.

On-Demand Resources

Expert-curated content, a searchable database of local resources, self-care strategies and more.

Cut Healthcare Costs and Retain Talent with Family First

Footnotes

  1. This calculation is based on specific results measured from our program combined with medical cost data and employee data received from multiple sources including a third party actuarial review, publicly available data sets and peer reviewed, published literature references.
  2. Family First. (2024). Internal survey data from 2024 book of business. Unpublished proprietary data.
  3. Family First’s proprietary Caregiving Risk Index (CRI) measures a caregiver’s risk of burnout using both self- and expert-led assessments. It factors in medical conditions, emotional and mental health, and social determinants of health. The burnout score ranges from 0 (no risk) to 100 (high risk). Average risk reduction is based on analysis of Family First’s 2024 book of business.