HERE TO HELP

Customer Support

We are committed to be a valued and trusted partner and to making every interaction with us a positive experience.

As an essential part of this commitment, we offer technical support to all Family First customers using or eligible for its Expert Caregiving Solution, web and mobile application.

At this time, technical support for more members is limited to email. You may submit a question or complaint by sending an e-mail to support@family-first.com. 

For urgent accessibility-related issues and requests, please give us a call at (877) 585-7090.