Sara MacDonald

VP, CLINICAL OPERATIONS

Sara MacDonald is a registered nurse and leader in the field of case management. She has spent over a decade working with medically complex patients in acute care and LTACH settings. Prior to joining Family First, Sara spent six years leading clinical operations for Best Doctors — the leader in telephonic, expert medical option in the employer and health plan space. Here she led the success of the organization's operations for large health plan operators. 

Sara is passionate about clinical excellence and ensuring patients and their families receive exceptional care, service and support. She has served as a caregiver herself to her father throughout his cancer journey and to her son who has been diagnosed with complex mental health issues and a communication disorder. In 2020, Sara welcomed a daughter, Arya, to the family.

Sara is member of the Organization of Nurse Leaders. She earned her BSN from the University of Massachusetts, where she is currently pursuing an MBA.