Caregiving Support — Now Available Through Your Employer
Emergency Notice: Family First is not a crisis or emergency line. If you are experiencing an emergency, please call 911, your local crisis line or visit the National Suicide Prevention Lifeline for immediate support.
Kellie M.
Working Caregiver
Family First keeps me and my loved ones on the same page. Having a shared calendar and simple ways to ask for help means we're accountable and organized. When questions about my kids or parents come up I can quickly access information or resources in my neighborhood.
How it Works
Family First gives you the tools, guidance and support to confidently manage caregiver — for yourself and the people you love.
Features
Learn, Grow and Find Support
Family First’s Care Library is packed with valuable information and tools designed to keep you informed, supported, and one step ahead.
- Care Library – Expert-curated content on a wide range of caregiving to help you and your loved ones thrive.
- Local Resources – Search by zip code for trusted community programs, from financial assistance to health services.
- Skill Builders – Self-guided assessments for issues like fall risk or depression, with actionable next steps.
Manage Care More Seamlessly
Keep all your care information in one place, coordinate tasks, and collaborate with your support network.
- Care Profiles – Track medications, providers, medical history, and 12+ other care categories.
- Documents – Securely store insurance cards, health directives, visit summaries, and more.
- Shared Calendar – Organize appointments, errands, and caregiving tasks. Filter by care recipient or assign loved ones to help.
- Support Network – Connect with family, friends, and professionals to share responsibilities and stay coordinated.
Frequently Asked Questions
Family First’s Care Library provides expert-curated resources on a wide range of caregiving topics, including:
- Eldercare
- Child & adolescent wellbeing
- Cognitive issues and dementia
- Aging in place
- Homecare and placement
- Mental health and emotional support
- Substance use disorders
- New and chronic diagnoses
- Financial challenges, such as bill pay
- Insurance and Medicare navigation
You can register for Family First online — all you need is an email address. Once you ceeate a profile you'll immediately be granted access to our digital tools, including the Care Library, collaboration tools, document storage and more.
You can invite everyone who helps or can help you make you and your loved one’s care journey simpler. This can include your loved ones – spouses, partners, children, parents, in-laws, extended family, and even friends or neighbors. Access to digital tools may vary depending on each person’s needs and privacy set by you.
To do so, log into Family First, navigate to Support Network and select Invite a Support Member. All you'll need is their email address to get started.
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