Employer Dashboard

Family First for Small Business

Let's Get Started

Get Started: How to Launch Family First

  1. Introduce the Benefit:
    Use our ready-to-go materials to share the program with your employees.

  2. Encourage Engagement
    Promote Family First across email, intranet, and in team meetings.

  3. Track Success
    Each quarter you'll be emailed reporting to track adoption and utilization.

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Employer Resources

Thank you for choosing Family First Digital Access Plus. Your benefit is now live, and you’re ready to invite employees to start using it.

To make rollout easy, we’ve prepared a pre-drafted welcome email you can send directly to your team. Choose the version that works best for you:

 

Make it easy for your employees to learn about and engage with their Family First benefit. Below are four pre-drafted emails covering different topics. 

Email 1: New Year, New Goals

  • [Word]
  • [PDF]
  • [HTML]

Email 2: Neurodiversity Resources

  • [Word]
  • [PDF]
  • [HTML]

Email 3: School's Out

  • [Word]
  • [PDF]
  • [HTML]

Email 4: Mental Health for Caregivers

  • [Word]
  • [PDF]
  • [HTML]

Email 5: Eldercare Tips

  • [Word]
  • [PDF]
  • [HTML]

Use these ready-to-send emails to boost awareness and encourage participation for your team.

In addition to email templates, below are digital banners for your workplace intranet and a flyer highlighting Family First’s key features.

[PDF: Digital Banners]

[PDF: Family First Flyer]

To learn about or register for Family First, employees should visit www.family-first.com/smb-access.

To access a tutorial on key features of Family First, please visit www.URL.com.

Frequently Asked Questions

Employers who have implemented our digital offering experience higher employee satisfaction, reduced absenteeism, and increased productivity. Reported outcomes include:  
  • 97 satisfaction rating from employees
  • 91 NPS from clients 
  • 8+ hours saved weekly on caregiving responsibilities, per caregiving employee 
  • Reduced caregiver stress 

Subscriptions are billed in full when activated and automatically renew every 12 months. The payment method on file will be charged at the time of renewal. 

Privacy and security are a priority at Family First. We are both SOC2 Type2 and HITRUST compliant. Reports are available upon successful activation.

Employees learn more and register for Family First using the link provided in Quick Links. They will need an email and to create a password to be registered.

With Digital Access Plus, you’ll receive a quarterly report showing registrations, active users, and overall user activity. These reports will be emailed automatically to the email address you used when you purchased Family First.

To update your contact information, please email our Client Success team at client-success@family-first.com. A team member will confirm the change and update our records promptly.

Subscriptions are for a 12-month period. You can request a non-renewal at any time. To do so, please email client-success@family-first.com.