Boston, MA — August 31, 2026 — Family First, a leading caregiving support solution, today announced a partnership with Chapter, the leading AI company focused on retirements, to provide Family First members and their families with support navigating Medicare coverage and benefits.
Through the partnership, Family First members will have access to Chapter’s licensed Medicare advisors, who use Chapter’s AI-native platform to deliver personalized, unbiased guidance. In doing so, older Americans and those helping a loved one plan Medicare coverage can understand their options, choose healthcare coverage with confidence, and get the most from their Medicare benefits.
“Navigating Medicare is time consuming and stress provoking, particularly for families already managing the demands of caregiving,” said Evan Falchuk, CEO of Family First.
“Our partnership with Chapter gives families access to trusted expertise for one of the most consequential healthcare decisions in retirement, while allowing our Care Experts to continue supporting the broader needs of the entire family.”
The partnership with Chapter expands Family First’s ability to connect families with specialized expertise across the complex financial, healthcare, and logistical challenges that often accompany caregiving.
About Family First
Family First provides expert caregiving support to employees and their families, helping them navigate complex care needs and take action on the challenges that impact their lives and work. Family First’s Care Experts provide personalized guidance, research, advocacy, and hands-on support across the full spectrum of caregiving needs.
About Chapter
Chapter offers the leading Medicare navigation platform in the United States, helping older Americans choose the right healthcare coverage with confidence. Its AI-native platform enables its licensed advisors to deliver personalized, unbiased recommendations and helps seniors get the most out of their benefits. Learn more at askchapter.org/familyfirst.